Challenge
With a global user base and more than 3,300 employees in about 50 companies of the Komax Group, it is imperative that the data delivery layer the company had planned to help modernize its business is both flexible and can keep pace with the scale and distribution of Komax's business.
Customer proximity together with short reaction and supply times are crucial to success. This is why Komax has been applying the motto “global local” for many years – global production with a unique local sales, engineering, and service network across all continents. ~ Komax website
Solution
Using StepZen, Komax is building a GraphQL layer that connects to its internal data in PostgreSQL databases and numerous microservices. The companies first application built on StepZen is a new Website that enables integration and consolidation of all Komax Group companies on a single platform.
With the new website built out in a matter of weeks, Komax is now expanding to other backends and use cases. For example, by connecting Salesforce through StepZen's GraphQL layer, the company is able to deliver richer content into the self-service capabilities they are building for customers.
According to Salvatore Ruggiero, the Lead of Digital Programs at Komax,
StepZen delivers the technical foundation to build the future digital business cases of Komax fast and efficiently by allowing us to combine various data sources and services easily."
To support its global user base, it was imperative that the data delivery layer could keep up with the scale and distribution needed.
It was important to Komax that StepZen can handle heterogeneous data models and APIs (as compared to the other vendor they evaluated that focused mainly on databases). StepZen's architectural superiority and GraphQL-as-a-Service made Komax's decision and efforts much easier.
Additionally, the Komax team values the excellent support by StepZen during the onboarding and adoption of the service.
